Terms and Conditions

Welcome to Pine Techware. By accessing our website or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.

1. Company Overview

Pine Techware is a digital design and Marketing services company providing solutions including but not limited to:

  • Graphic & Branding Design
  • Digital Marketing & Related Services

All services are provided under these Terms and Conditions unless otherwise stated in a signed agreement.

2. Acceptance of Terms

By using our website, requesting a quote, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must discontinue use of our services.

3. Scope of Services

  • Services are delivered based on the agreed scope, timeline, and specifications outlined in written communication, proposal, or contract.
  • Any work outside the agreed scope may require additional charges and revised timelines.
  • Pine Techware reserves the right to refuse services that violate laws, ethical standards, or company policies.

4. Client Responsibilities

  • Provide accurate, complete, and timely information required for project execution.
  • Respond to approvals, feedback, and requests within reasonable timeframes.
  • Ensure legal ownership of all content, assets, or materials shared.

Delays caused by the client may affect project timelines and delivery dates.

5. Payments & Billing

  • All payments must be made according to the agreed pricing and schedule.
  • Advance payments are non-refundable unless stated otherwise in writing.
  • Delayed payments may result in project suspension.
  • Additional work may require revised pricing.

6. Refund Policy

  • Refunds are not guaranteed once work has commenced.
  • Approved refunds depend on completed work.
  • No refunds for completed milestones or approved assets.

7. Intellectual Property Rights

  • Final deliverables are transferred upon full payment.
  • Pine Techware may showcase work unless restricted in writing.
  • Unused drafts remain Pine Techware’s property.

8. Confidentiality

Both parties agree to maintain confidentiality of all sensitive and proprietary information.

9. Limitation of Liability

Pine Techware shall not be liable for indirect damages, business losses, data loss, or third-party platform failures.

10. Contact Information

Pine Techware
Email: support@pinetechware.com
Website: www.pintechware.com